What to do with resistance?

If you actually meet resistance, the best thing is to stay quiet. You have to give a person time to think.

Sometimes the most important thing I have to say is nothing at all. If you want your audience to feel something, you've got to give them the time to think. Let them fill the hole in the air with their own voice. Let them try to tell you that no, they really don't want to help you.

--unknown source