We tend to learn through difference, even though we tend to like what's the same.

Concepts can be useful, but only if they have an experiential basic, and only if they allow you to do something different. You can often get someone to accept an idea consciously, but only seldom will that lead to a change in behavior.

Confusion is the doorway to a new understanding. Confusion is an opportunity to rearrange experience and organize it in a different way than you normally would. That allows you to learn to do something new and to see and hear the world in a new way.

All too often, people forget how to not know.